Enjoy Life On Your Terms

Our custom concierge services are designed to cater to you every need and desire. With keen attention to detail, we specialize in creating dream experiences whether you’re looking for a quiet week at the beach or all-night festivities. Let us plan your next experience in paradise to ensure it will be truly memorable.

Guest / Concierge Services


For those who like to take things one experience at a time or simply looking to take advantage of one of our service offerings. Whether you’re looking for VIP service from the airport, want an unforgettable night out, looking for the top excursions, or want reservations at the best restaurants and bars, we’ve got you covered. No request is too big or too small and you only pay for services you use. And because we’ve been able to leverage our local networks, you often pay the same amount or less than you would if you were to book it on your own! Please browse our Bronze, Silver, Gold packages below for a complete list of our service offerings which are available on demand.

Available Services:

Child Care & Nanny Services

Pet Care

Excursion & Events Planning

Gym & Spa Services

Real Estate Services

24/7 Emergency Services


Packages are based on a group of 4 people for a one week period.
Additional fees may apply for extended stays, larger groups or specialty items.
A minimum of one hour’s service will be charged per request.
Items marked with an asterisk * include the cost of the product or service (additional charges may apply)
Please view our terms and conditions for package limitations.


Traveling to a destination can be a stressful experience with a long flight, finding a taxi/van to take you to your condo, having to go grocery shopping immediately after arrival, etc. The Welcome To Playa Packages helps make your arrival a pleasant experience and get you enjoying the sun that much quicker. Imagine arriving to the Cancun Airport where your shuttle/private vehicle is there waiting. Once at your condo, you will find the the fridge stocked with all your favorite groceries and beer chilled to perfection along with any excursion/activity vouchers and reservation confirmations you’ve decided on before coming. All that’s left is for you to change and head to the beach!

Because of the strong relationships we’ve created with local partners, we’ve managed to negotiate discounted rates on many services. With this, we’ve passed those discounts on to you and so the price you pay is near the price you would pay were you to purchase the products and services yourself! So essentially, this package nearly pays for itself!!!

Package includes:

  • Return airport transfers
  • Groceries including beer, wine, liquor
  • Excursion planning services
  • Reservations & tee-times

Download our Grocery List: